• Is there a minimum hire order?

    Yes, please note there is a minimum hire order amount of $200, excluding delivery and bond fees.

  • How do I hire my decor items?

    Many of our decor items for hire (centrepieces, lanterns & lighting, props, signs and table numbers) include a special calendar that shows you the first available date you can rent that product.

    Simply place your cursor on the Check Your Event Date for Availability field and it will show you the first date available. If that suits you, enter your event date, your quantity and head to checkout to hire it!

  • Is there a bond for hiring items?

    Yes, bonds start at $100 and apply per type of product. You simply click on the link to the bond at the end of the product description and add that to your cart.

    If you hire, for example, cutlery, chairs and charger plates, there will be 3 x bonds.

  • Is there a delivery fee for hiring items?

    While there are some items you can collect yourself (also known as a dry hire), there are many which must be delivered by us.

    Delivery fees will depend on the time of delivery and pickup (please note it is more expensive to have items collected at midnight than the next day), the quantity and complexity and/or fragility of items and how much installation work is required.

  • Do you hire outside Melbourne?

    Yes. Simply look at the product title to see if you can hire the decor item outside Melbourne. We have a number of event decor hire items Australia-wide, with other event items available to rent for Sydney, and Brisbane events.

  • Do you offer free shipping?

    Yes. Free shipping on (non-hire) orders over $200.

    However, if you are ordering large quantities and/or the items are heavy for delivery outside Melbourne, there may be an additional fee.

  • Do I need to have all my event info when I order?

    No. On the product page where it asks, "Enter your information with your order now?" you can select "No" and email us once you have your event ceremony, details, reception, guests, colours, decor options or other information finalised.

    But if you've got everything together, click "Yes" and include it with your order.

  • When will my items arrive?

    Each item for sale (not Hire) includes a dynamically changing date in bold above the red Add to Cart button. It will include the date you can expect delivery if you order today.

    If you return to My Event Decor the following day, that date will have automatically moved ahead one day. For example, if today is 1 December and it says your item will be delivered around 15 December, by looking on tomorrow's date ie 2 December, the delivery date will have changed to 16 December.

  • I need my products faster than your delivery timeframe?

    The delivery timeframe has been agreed with the artisans (located in Australia or overseas) to give them time to make your products and to ship to us in Australia and to deliver to your address.

    If your event decor product can be produced but needs to reach you extra-fast, we may have to charge you an expedited shipping fee. Please contact us.

  • Do you offer a decor sourcing service?

    Yes. If you have seen something amazing on Pinterest or Instagram, contact us. My Event Decor gets frequently commissioned by event stylists, planners and organisers to have items sourced or custom-made.

  • Where does My Event Decor source its products?

    We source our personalised, unique and unusual decor from artisans in Australia, as well as in the US, UK and Europe.

    We look for decor items which are handmade, distinctive, original or customised and/or which fit one of our themes to help your day really stand out and which you'd want to keep and enjoy as suitable home decor items long after your event.

  • Are you looking for additional suppliers?

    Yes! If you think your products might be a fit with our decor range, please contact us.